Help Center
Support
We're here to help. Reach out and we'll get back to you within 24 hours.
Email Support
For general questions and account help
support@mylifefacilitator.comPrivacy Requests
Data access, deletion, or privacy concerns
privacy@mylifefacilitator.comLegal Inquiries
Terms, compliance, or legal matters
legal@mylifefacilitator.comFrequently Asked Questions
How do I cancel my subscription?
You can cancel anytime from your account settings. Your access will continue until the end of the current billing period. No cancellation fees.
How do bill disputes work?
Upload your bill and describe the issue. Our platform will generate a dispute letter and track the status. Results typically take 2–6 weeks depending on the provider.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and never sell your personal information.
Can I get a refund?
We offer a pro-rated refund within 7 days of your initial subscription if you're not satisfied. Contact support@mylifefacilitator.com to request one.
What subscriptions can you detect?
We detect recurring charges from your bank or credit card statements. You can also manually add subscriptions you want to track.
Is My Life Facilitator available as a mobile app?
Yes! My Life Facilitator is a Progressive Web App (PWA). On your phone, open mylifefacilitator.com in your browser and tap 'Add to Home Screen' to install it like a native app.