Privacy Policy

My Life Facilitator ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at mylifefacilitator.com.

By using our service, you agree to the collection and use of information as described in this policy.

Information you provide directly:

• Name and email address (when signing up or joining the waitlist)
• Billing and payment information (processed securely through Stripe)
• Documents and files you upload for bill disputes or government forms
• Communications you send us via support or chat

Information collected automatically:

• Usage data (pages visited, features used, time spent)
• Device and browser information
• IP address and general location
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and improve our services
• Process payments and manage your subscription
• Send you service updates, receipts, and support communications
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations
• Send promotional communications (you can opt out at any time)

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate our platform (e.g., Stripe for payments, Cloudflare for hosting)
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of assets
• With your consent: For any other purpose with your explicit permission

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@mylifefacilitator.com.

After account deletion, we may retain anonymized data for analytics purposes.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate data
• Deletion: Request that we delete your personal data
• Portability: Request your data in a machine-readable format
• Opt-out: Opt out of marketing communications at any time
• California residents (CCPA): You have the right to know, delete, and opt out of the sale of personal information
• EU/UK residents (GDPR): You have additional rights including the right to restrict processing and lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@mylifefacilitator.com.

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some features of the service.

We use:

• Essential cookies: Required for the service to function
• Analytics cookies: To understand how users interact with our platform
• Preference cookies: To remember your settings and preferences

We implement industry-standard security measures including:

• HTTPS encryption for all data in transit
• Encrypted storage for sensitive data
• Regular security audits and vulnerability assessments
• Strict access controls for our team

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights:

• Email: privacy@mylifefacilitator.com
• Website: mylifefacilitator.com